Privacy Policy

Effective Date: September 4, 2026

At MindRoot Integrative Psychiatry & Wellness, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, communicate with us, request services, or participate in our communications, including SMS messaging if you choose to opt in.

By using our website or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with MindRoot Integrative Psychiatry & Wellness, we may collect the following types of information:

Contact Information: Your name, phone number, email address, and other information you provide when contacting us or requesting an appointment.
Appointment Information: Information necessary to schedule, confirm, reschedule, or manage your appointments.
Health Information: Information you voluntarily provide in connection with your psychiatric or wellness care. Health information is handled in accordance with applicable privacy laws and regulations, including HIPAA where applicable.
Communication Information: Information contained in messages, inquiries, or other communications you send to us.
SMS Consent Information: If you opt in to receive text messages, we may maintain your phone number, consent status, date and method of consent, and information related to SMS communications.
Website Information: We may collect certain technical information about your use of our website, such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We may use your information for purposes including:

Providing and coordinating healthcare services: To evaluate your needs, provide psychiatric and wellness services, manage appointments, and support your care.
Appointment communications: To send appointment confirmations, reminders, scheduling updates, and other service-related communications.
Responding to inquiries: To respond to questions, requests, and messages submitted through our website or other communication channels.
SMS communications: If you provide consent, we may send text messages related to appointments, care coordination, service updates, and other communications covered by your consent.
Improving our services: To understand how our website and communications are used and improve the experience we provide.
Legal and regulatory compliance: To meet applicable legal, regulatory, professional, and administrative requirements.

We use your information only for legitimate purposes related to our services and your relationship with MindRoot Integrative Psychiatry & Wellness.

3. Consent for SMS Communications

If you voluntarily opt in to receive SMS communications from MindRoot Integrative Psychiatry & Wellness, your phone number and consent information will be treated confidentially.

We will not sell or share your phone number or SMS consent information with third parties or affiliates for their own marketing purposes.

SMS messages may include appointment reminders, scheduling information, care-related communications, or other service-related messages for which you have provided consent.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may withdraw your consent at any time by following the opt-out instructions provided in our messages.

4. Types of SMS Communications

If you have opted in to receive text messages, MindRoot Integrative Psychiatry & Wellness may send messages such as:

Appointment reminders and confirmations
Scheduling or rescheduling notifications
Information related to your requested services
Care coordination communications
Important practice or service updates

SMS communications will be sent in accordance with applicable laws and your consent preferences.

To stop receiving SMS messages, reply “STOP” to any message.

For assistance, reply “HELP” or contact MindRoot Integrative Psychiatry & Wellness directly.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying “STOP” to a text message.

After you opt out, you will no longer receive SMS messages from us unless you subsequently provide consent to receive them again.

Please note that opting out of SMS communications does not necessarily prevent us from contacting you through other appropriate channels when communication is necessary for your care, appointments, or other legitimate purposes.

6. Data Sharing and Disclosure

MindRoot Integrative Psychiatry & Wellness does not sell your personal information.

We may share information when necessary to provide services, operate our practice, comply with legal requirements, or support legitimate business and healthcare functions.

This may include sharing information with:

Healthcare professionals or organizations involved in your care, when appropriate and permitted.
Service providers that assist us with scheduling, communications, website operations, technology, billing, or other business functions.
Telecommunications or SMS service providers that assist in delivering text messages.
Government agencies, courts, regulators, or other parties when disclosure is required or permitted by law.

Third-party service providers that handle information on our behalf are expected to use that information only for authorized purposes and to maintain appropriate safeguards.

We do not share SMS opt-in information or phone numbers with third parties or affiliates for their own marketing purposes.

7. Protection of Health Information

As a psychiatric and wellness practice, MindRoot Integrative Psychiatry & Wellness may collect or maintain information related to your health and treatment.

We take reasonable administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, use, disclosure, alteration, or destruction.

Where applicable, our handling of protected health information is governed by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

For more information about how protected health information is used and disclosed, please review our applicable Notice of Privacy Practices.

8. Website Privacy and Cookies

Our website may use cookies, analytics tools, or similar technologies to help operate the website, understand website usage, improve performance, and enhance the user experience.

These technologies may collect information such as your browser type, device type, pages visited, approximate location, referring website, and general website activity.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

9. Security of Your Information

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of electronic transmission or storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

Please avoid submitting highly sensitive medical or personal information through general website forms or unsecured communications unless specifically requested through an appropriate secure system.

10. Record-Keeping and SMS Consent

When you opt in to SMS communications, we may maintain records documenting your consent, including the date, time, phone number, and method through which consent was provided.

We may also maintain records of opt-out requests and other SMS-related preferences.

These records may be retained as necessary to administer our communications, demonstrate compliance with applicable requirements, and maintain appropriate business and healthcare records.

11. Your Privacy Choices and Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or information about how your information is used.

You may also withdraw consent for certain communications, including SMS communications, at any time.

Requests regarding your information or privacy preferences may be directed to MindRoot Integrative Psychiatry & Wellness using the contact information provided below.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.

If you believe that information has been submitted through our website by a child without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make material changes, we may update the effective date at the top of this page and, where appropriate, provide additional notice.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy, your privacy preferences, or our handling of your personal information, please contact:

MindRoot Integrative Psychiatry & Wellness

Phone: (916) 436-0858

Email: info@mindrootpsych.com

Address: 1750 Howe Avenue, Suite 300, Sacramento, CA 95825

For SMS assistance, you may also reply “HELP” to any SMS message you receive from us.